Delivery Policy
Delivery Terms & Conditions
At Green Lumens India, we ensure timely and secure delivery of all our LED lighting products. Please read our Delivery Terms & Conditions before placing your order.
1. Shipping & Delivery Timeline
- Orders are processed within 1-2 business days after payment confirmation.
- Standard delivery time varies between 3-7 business days depending on the location.
- Delivery may take longer in remote areas or due to unforeseen circumstances such as bad weather, strikes, or logistics issues.
2. Shipping Charges
- Free shipping may be available on select products or for orders above a certain value.
- Shipping charges, if applicable, will be displayed at checkout before payment.
3. Delivery Process
- Orders will be delivered to the address provided at checkout.
- Customers must ensure that the provided address and contact details are accurate to avoid delays or failed deliveries.
- A signature may be required upon delivery for security purposes.
4. Failed Delivery Attempts
- If the recipient is unavailable at the time of delivery, the courier may attempt re-delivery or leave a pickup notice.
- In case of multiple failed attempts, the order may be returned to us, and re-shipping will be charged to the customer.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email to monitor the shipment status.
6. Inspection at Delivery
- Customers are advised to inspect the package upon delivery before accepting it.
- If any visible damage is found, please reject the delivery and contact us immediately.
7. No Liability for Delays
- Green Lumens India is not responsible for delays caused by courier services, natural calamities, or government restrictions.
8. Contact Us
For any delivery-related queries, please reach out to us:
📞 Phone: 8579967058 / 9142947058
📧 Email: indiagreenlumens@gmail.com
By placing an order with Green Lumens India, you agree to these Delivery Terms & Conditions.