Privacy Policy

Welcome to Green Lumens India. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our eCommerce website.

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior for website optimization.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To improve user experience and website performance
To send order confirmations, updates, and promotional emails (if opted in)
To respond to customer inquiries and provide support
To prevent fraudulent activities and enhance security

3. Data Protection & Security

We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your payment details are encrypted and securely processed through trusted payment gateways.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

Service providers (e.g., payment processors, shipping partners) for order fulfillment
Legal authorities if required by law or to protect our rights

6. Your Rights & Choices

You have the right to:
✔ Access, update, or delete your personal data
✔ Opt out of promotional communications at any time
✔ Request information about how we process your data

To exercise these rights, please contact us at indiagreenlumens@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📞 Phone: 8579967058 / 9142947058
📧 Email: indiagreenlumens@gmail.com

By using our website, you consent to this Privacy Policy.